Meenta, Inc. (“Meenta”) provides an online platform located at www.meenta.io (the “Site”) connecting researchers and other users registered with the site who seek next-generation sequencing and related genomics services (“Meenta Users”), with academic and commercial laboratories as well as other research institutions that are approved by Meenta and provide such services (“Hosts”) (collectively, the “Service”). Meenta respects the privacy of every individual and has taken extensive precautions to create a process that maintains individual privacy.
- We are committed to providing a secure environment for our services.
- We use the information provided to us to enable your use of our services, provide you with customer service, and authenticate your website visits and usage.
- All information you provide to us is kept on a secure server.
- We do not sell, lease, or rent personal information without your explicit consent.
WE TAKE THESE PRECAUTIONS IN AN EFFORT TO PROTECT YOUR INFORMATION AGAINST SECURITY BREACHES. HOWEVER, THIS IS NOT A GUARANTEE THAT SUCH INFORMATION MAY NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF SUCH FIREWALLS AND SECURE SERVER SOFTWARE. BY USING OUR SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.
What Information Do We Collect?
Limited Personal Information: We may collect certain personal information about you in connection with the Service, including: (a) when you register to use the Site and the Service, we may collect the personal information that is disclosed on our online registration form, such as your name, email address, phone number, username, password and other information detailed therein; (b) if you pay your fees by credit card, we (or a third party payment processor acting on our behalf) will collect the name, expiration date and credit card number for the relevant card; (c) if you are a Meenta User, we may collect your credit score and other financial information; and (d) if you communicate with us by email but do not otherwise register to use the Service, we will collect your email address. All of this information is referred to in this Policy as “Personal Information”. If you contact Meenta or another Meenta User or Host and disclose additional personal information, including without limitation through your use of the Site’s messaging tool (the “Communication Tool”), we may store that Personal Information. Without limiting the above, we may collect and store any information you disclose using the Communication Tool.
Use of Anonymous Information: We may use Anonymous Information (as defined below), or disclose it to third party service providers, to provide and improve the Service. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about use of the Service.
Web Tracking Information: We, and our third party service providers, may use web tracking technologies such as cookies, pixel tags and clear GIFs in order to operate the Service efficiently and to collect data related to usage of the Service. Such collected data (“Web Tracking Information”) may include the address of the websites you visited before and after you visited the Service, the type of browser you are using, your Internet Protocol (IP) address, what pages in the Service you visit and what links you clicked on, and whether you opened email communications we send to you. In order to collect Web Tracking Information and to make your use of the Service more efficient, we may store cookies on your computer. We may also use web tracking technologies that are placed in web pages on the Service or in email communications to collect information about actions that users take when they interact with the Service or such email communications, and Meenta’s Contractors (as hereinafter defined) may also do so. We do not correlate Web Tracking Information to individual user Personal Information. Some Web Tracking Information may include data, such as IP address data, that is unique to you. You may be able to modify your browser settings to alter which web tracking technologies are permitted when you use the Service, but this may affect the performance of the Service.
Log Files: When users visit our Site, Meenta gathers certain information automatically and stores it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider, referring/exit pages, operating system, and date/time stamp. We use this information to monitor the usage of our Site. Also, when we send e-mails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. We use this information not to identify individual users, but to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole which provides us with the ability to determine aggregate information about our user base and usage patterns. We may, in some circumstances, need to review this automatically collected data in combination with specific Registration Information to identify and resolve issues for individual users.
You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. Also, by not using cookies, your overall internet browsing experience will be affected.
If you would like to obtain more information about the third-party distribution of banners on the Site and to know your choices about having such cookies turned off, please visit www.privacychoices.org.
How Do We Use the Information We Collect?
Personal Information: We will use and store your Personal Information for the purpose of delivering the Service, and to analyze and enhance the operation of the Service. We may also use your Personal Information for the internal operational and administrative purposes of the Service.
Communication Tool: If you use the Communication Tool to communicate with other Meenta Users or Hosts, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit on the Site.
Web Tracking Information: We use Web Tracking Information to administer the Service and to understand how well our Service is working, to store your user preferences, and to develop statistical information on usage of the Services. This allows us to determine which features visitors like best to help us improve our Service, to personalize your user experience, and to measure overall effectiveness.
Aggregate and De-Identified Information: We will also create statistical, aggregated and/or de-identified data relating to our users and the Service for analytical purposes. Aggregated and/or de-identified data is derived from Personal Information and User Data but in its aggregated and/or de-identified form, it does not duplicate or reveal any User Data or relate to or identify any individual. This data is used to understand our customer base and to develop, improve and market our services.
Customer Testimonials: We may post customer testimonials on the Site, and may use testimonials in other formats consistent with consent received. Customer testimonials may contain personally identifiable information. We may use your Personal Information to contact you to obtain a testimonial and obtain your consent via email or agreement sent via fax, pdf or mail prior to using such testimonial and/or using your name along with your testimonial.
Email Communications: If you register and provide your email address, we will send you administrative and promotional emails. If you wish to opt out of promotional emails, you may do so by following the “unsubscribe” instructions in the email, or by editing your account settings as described below. All users receive administrative emails, and so you cannot opt out of them while you remain registered.
Account Closure: If any of your account information appears to be incorrect, please contact us and let us know. If you close your account, we will delete any Personal Information associated with your account, but other information you submitted that is not associated with you personally may not be deleted.
What Information Do We Disclose to Third Parties?
Personal Information and User Data: We will not disclose your Personal Information or User Data to any third parties except as follows:
(ii) if you are a Host and accept a Meenta User’s Order, we may disclose your name, email address and other contact information with the Meenta User for whom you will be providing Genomics Services.
(iii) to third party contractors engaged to provide services on our behalf (“Contractors”), such as performing marketing, analyzing data and usage of the Service, hosting and operating the Service or providing support and maintenance services for the Service, or providing customer service. We enter into agreements with all Contractors that require Contractors to use the Personal Information they receive only to perform services for us. (iv) when we have your consent to share the information.
Web Tracking Information: We disclose Web Tracking Information to Contractors, in order to analyze the performance of the Service and the behavior of users, and to operate and improve the Service.
Aggregate Information: We may disclose aggregated data that does not contain Personal Information or User Data to any third parties, such as potential customers, business partners, and funding sources, in order to describe our business and operations.
Additional Disclosures: We reserve the right to disclose any information we collect in connection with the Service, including Personal Information, to: (a) any successor to our business as a result of any merger, acquisition, asset sale or similar transaction; and (b) any law enforcement, judicial authority, or governmental or regulatory authority, to the extent required by law or if in our reasonable discretion disclosure is necessary to enforce or protect our legal rights or to protect third parties.
Privacy Settings/Opt Out
If you would like your name and email address permanently removed from our database, please contact us at email@example.com. We will promptly delete your name and email address and you will no longer receive email from Meenta. Your removal from the mailing list or database will not remove data you have submitted to us or records of past use of the Service, nor delete information stored in our data backups and archives. Such data will be maintained and/or deleted in the ordinary course of Meenta’s business.
General Security: We use reasonable security precautions to protect the security and integrity of your Personal Information in accordance with this policy and applicable law. However, no Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur. Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties that breach our reasonable security procedures.
Children: Meenta does not knowingly collect or maintain personally identifiable information from persons under 13 years of age, and no part of the Service is directed at persons under 18. If you are under 18 years of age, then please do not use the Service. If Meenta learns that personally identifiable information of persons less than 13 years of age has been collected without verifiable parental consent, then Meenta will take the appropriate steps to delete this information. To make such a request, please contact us at firstname.lastname@example.org.
Effective Date of this policy: August 30, 2017