How is NGS data delivered?
When FASTQ files are ready, use the Upload token to upload the files to...
How will the NGS user provide us with sample quality data?
As a host you determine what quality parameters (if any) you require in order...
How do I make an NGS single lane available?
Use the Instrument Set Up Wizard process in your online account to provision your...
How do I take an NGS instrument offline?
When you go to your lab profile, select the Summary tab and click the...
How do NGS hosts get paid?
Hosts will be paid within 30 days of the project being completed, Meenta will...
As an NGS host, what penalties apply if I need to cancel a reservation?
There are no penalties if the host cancels any booking within the first 48...
How do I inform NGS users of our sample submission requirements?
The requirements of your sample submission including QC are part of the set up...
What if Meenta is unable to collect the NGS service fees from the user?
Our Terms and Conditions require Meenta to pay the host for all the services...
Can I add additional staff members to my Meenta Genomics account?
Yes there is a way to have other staff members able to view instruments...
Who can become an NGS host?
You can become a host if you own or lease an instrument at an...